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Privacy Statement
Spectrum Federal Credit Union's privacy policy, adopted early in 2001, protects the
member from exposure of their private information. Mailings are handled
directly by our statement mailhouse, ensuring the confidentiality of member
information. Typical mailhouse information is restricted only to name, address
and phone number. No social security numbers or credit card numbers are included as part of mailhouse information. Within Spectrum, we limit our own employees' contact with
member information to those whose job it is to process that information. For
example, member loan information is contained only within the loan
department. Spectrum's commitment is to NEVER knowingly allow members'
private information to be at risk and out of control of the confidentiality
and security of the credit union. At Spectrum FCU, we selectively share information only
in conjunction with the legal operation of credit union business and only as
allowable by law and policy.
Please read the privacy disclosure. It helps private information remain
private.
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MEMBER PRIVACY NOTICE DISCLOSURE
The directors, management and staff of Spectrum Federal Credit Union are
concerned about and respect the privacy of our members' personal financial
information. We understand that our members furnish sensitive information to
the Credit Union in the course of daily business and the Credit Union is
committed to treating such information responsibly. We know that our members
expect privacy and security for their personal information.
Spectrum Federal Credit Union will take all the necessary steps to safeguard
sensitive information that has been entrusted to us by our members. The
following Privacy Policy outlines practices regarding personally
identifiable financial information for members and others with which we
establish a "member relationship" pursuant to 12 CFR Section 716 of NCUA
Rules and Regulations.
Types of Information the Credit Union Collects
At Spectrum Federal Credit Union, we collect nonpublic personal
information from many sources.
Examples include:
Your applications for our products and services
Merchants and other financial institutions through whom you
request processing of credit union transactions, such as ATM or
debit card transactions
Consumer reporting agencies
Third parties who verify information you have supplied on your
applications for our products or services, such as
employers and other creditors.
Nonpublic personal information means information that we obtain because you
have requested financial products or services from us, and may include, for
example, your name, your address, your phone number, your assets and your
income. Nonpublic personal information does not include information the
Credit Union obtains from government records, widely distributed media, or
government-mandated disclosures.
Types of Information the Credit Union Discloses
We disclose nonpublic personal information about our members only as
required or permitted by law. Because of the way in which we limit our
disclosure of nonpublic personal information about you, our disclosure of
information about you is not subject to opt-out rights that you may have
heard about.
We may disclose any nonpublic personal information we have about you
consistent with this policy.
Types of Third Parties to Whom the Credit Union Discloses Nonpublic Personal
Information
We can disclose information about you as necessary to conduct our business,
to process our transactions, and to comply with legal requirements.
Examples
of third parties to whom we can disclose information about you and
circumstances under which we can disclose information about you for these
reasons include but are not limited to:
Other financial institutions and entities such as the Federal
Reserve who are involved in processing your transactions
Consumer reporting agencies
Our auditors, government examiners, attorneys and accountants
Other creditors who legitimately inquire about our credit
experience with you
Persons to whom you have given us permission to disclose
information
Unaffiliated third parties we have contracted with to provide
credit union products or services to you, such as on-line
banking and bill payment vendors, plastic card issuers,
statement printers and mail houses
When we receive a validly issued subpoena, government information
request, or other valid legal process
When necessary to protect the security of our records
Safeguarding Member Information
At Spectrum Federal Credit Union, we protect member privacy by ensuring
that only employees who have a business reason for knowing information have
access to it. The Credit Union has appointed a Financial Privacy
Coordinator, who is responsible for maintaining internal procedures to
ensure that our member's information is protected. For example, information
in loan files can only be accessed by employees who work in the loan
origination or loan operations department.
All employees have a copy of this disclosure and the Credit Union's Member
Financial Records Privacy Policy and are trained at least annually regarding
the importance of safeguarding member information. The Financial Privacy
Coordinator, the Human Resource Manager and the appropriate department
managers will take disciplinary action against any employee who violates the
Credit Union's privacy policy and procedures.
If we change our policy or practice by, for example, adding a category of
information that will be disclosed to a third party, the Credit Union will
notify existing members and give them an appropriate period of time to opt
out of the disclosure, if appropriate. Our physical, procedural and
electronic safeguards meet standards established by Federal law.
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